Trade-in status
Check the status of your personal trade-in.
Business trade-ins
Save time. Trade-in multiple devices at once.
T-Mobile retailers
Manage your customer trade-ins here.
How it works
1 Buy
Purchase any T-Mobile phone with a
2 yr agreement or $50 Monthly 4G plan.
2 Enter
Enter your promo code (if you have one)
to the right and click Start quote.
3 Get quote
Enter the make, model, and condition of
your old phone and get your quote.
4 Ship
Print the free shipping label and ship us
your old phone with the receipt for your new one.
5 Redeem
Receive your Visa® Prepaid Card within
60-days of receipt of your trade-in.
Start your trade-in
When you purchase a new T-Mobile phone, we'll give
you great trade-in value for your old one.
Get a new quote
For program details, see
trade-in terms.
Offer valid 4/25-5/8, 2012; subject to change. Participating locations only. Trade-in: Trade-in transactions are final. Trade-in handsets must meet minimum criteria in order to qualify. Eligible smartphones are iPhone, Windows Phone, BlackBerry, Symbian 9.0+, and Android devices only. New activation of qualifying plan on two-year contract and purchase of a qualifying T-Mobile device required. To receive funds, you must mail in the trade-in handset, trade-in voucher, and proof of purchase (copy of UPC and receipt) within 30 days of date of purchase. Prepaid debit card will be mailed within 60 days from receipt of both trade-in handset and required paperwork. Device Offer: Credit approval, $35/line activation fee, and new 2-year contract on a qualifying postpaid plan (with up to $300/line early cancellation fee) req’d. Domestic only. Device and screen images simulated. Coverage: Coverage not available everywhere. Abnormal Usage: Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users, or significant roaming.